PX PRODUCT EXPERIENCE
Software-as-Service for Product Experience
Drive Growth Through Your Product From Acquisition Through Expansion with Autonomous Agents
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Guiding the User Journey
Scale Sales and Customer Success Management by bringing Autonomous Agents into your process
Feature Analysis
Autonomous agents driving feature instrumentation to reveal the best opportunities for growth
User Analysis
Path and funnel analysis to shadow user behavior, identify friction points and mitigate adoption risk
User Engagement
Agents connect with users based on usage type or behavior and re-engage users based on inactivity or product usage
Product Adoption
Autonomous agents that drive user retention
Understand what features drive retention, where adoption risks are, and discover the smart plays for your product roadmap – backed by deep data analysis.
- Understand how features correlate with retention to create better experiences
- Measure funnel steps of usage to identify where users encounter friction
- Correlate feature adoption with customer lifetime value
- Deliver self-service onboarding checklists, how-to articles, and key content
User onboarding
Guide users and accelerate feature adoption
Leverage data to bridge the gaps in your customer journey. Better understand how customers are using your product by measuring usage across every module and feature
- Understand how users are leveraging your product
- Understand usage trends and trigger automated actions when usage drops
- Deliver the right messages, to the right user, at the right time
- Re-engage users based on inactivity or product usage
Onboarding Your Agent
Watch a step-by-step demo of how you can quickly create an AI Customer Success Analyst to handle the use cases below
Feature Analysis
Autonomous agents driving feature instrumentation to reveal the best opportunities for growth
User Analysis
Path and funnel analysis to shadow user behavior, identify friction points and mitigate adoption risk
User Engagement
Agents connect with users based on usage type or behavior and re-engage users based on inactivity or product usage
Guide Users to Value
Creating a great product is only half the battle. Raia autonomous agents help customers adopt your product so they see the full value of your solution.
Raia autonomous agents help you increase product adoption with personalized, timely engagement in and out of your product.
