CS CUSTOMER SUCCESS
Software-as-Service for Customer Success
Raia autonomous agents turn Customer Success into a growth engine for your business
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Guiding the User Journey
Scale Sales and Customer Success Management by bringing Autonomous Agents into your process
Proactive
Build a proactive CS approach by automating repetitive tasks, allowing your team to focus on what matters most
Customer Reach
Save your team hours of work, every week, with automated customer interactions that reach the right person at the right time
Increase Revenue
Utilize robust workflows to identify expansion opportunities, streamline account planning, and show revenue growth
Onboarding your agent
Watch a step-by-step demo of how you can quickly create an AI Customer Success Analyst.
Predictive
Your agents can gather data from CRMs, tickets, DBs, and others to help predict renewals and expansion opportunities
Take Action
Autonomous agents can identify and take action for every customer risk or opportunity
Unified Process
Agents can collaborate cross-functionally across pre- and post-sale teams to ensure customers reach their desired outcomes
Early Insights
Get real-time insight and alerts about the user experience when using your applications
Better Onboarding
Easily automate onboarding tasks by having your agents take action as your users get started
Reduce Churn
Agents are your force multiple when you are scaling to thousands of customers, and you need to have a good sense of what’s going on with your customers
Deliver Outcomes
Without Adding Headcount
Raia autonomous agents can precisely measure and understand customer health with a multi-dimensional feedback loop tracking sentiment, risk signals, NPS, engagement, and feature usage
